Standard Terms, Conditions of Service, and Warranty

Unless otherwise stated in a quote or other agreement, the following are the standard terms, conditions of service, and warranty for all services at Legacy Finishing, Inc.

PRICING:

Prices are subject to change based on changes in material and utility costs.

SET – UP:

When the total invoice is less than $500.00 per color, per release there will be an additional set-up charge.

POWDER:

Pricing assumes standard stock pricing and availability of powder.  Custom and non-stock materials may require a different price structure.  Customer must issue a blanket Purchase Order for all powder used.  Legacy Finishing will order and inventory as needed to fill open orders.  All powder ordered and not consumed must be purchased by customer and/or pay any restocking fees for returned powder.

 PAPER WORK: 

The customer is responsible for supplying incoming paperwork with each order that identifies at a minimum:

            Part Number and/or Description

            Quantity

            Specific Color / Powder Number

            Date Requested

            PO or Reference number

            Masking, packing or other special instructions.

CUSTOMER REQUIREMENTS:

Legacy Finishing, Inc. will assume the customer has no special requirements other than as listed in the quote or other agreement provided at the time of service.    Customer must provide any written specifications to include requirements of adhesion, salt spray, chemical resistance or other properties the coating is required to meet at the time of a request for quote and/or prior to the processing of any order.  The parts included with quote will be processed as listed in the quotation unless the customer provides additional detail.  Legacy Finishing, Inc. reserves the right to re-quote parts based on changes in specifications or other requirements.

FREIGHT:

Customer is responsible for inbound and outbound freight.  Legacy Finishing, Inc. has multiple trucks and methods  to provide pick-up and delivery services.  These services can be negotiated in a quotation or at the time of service request.  As with all other costs, prices are subject to changes in costs such as fuel.

PACKAGING:

All packaging includes stretch wrap and banding as needed and returned on/in the same skids/containers as received.  Packaging needs must be specified by the customer.  Parts can be packed with foam, bags or other protective materials but may require an additional charge.

TOOLING: 

No special tooling is anticipated for the processing of the orders.

PROCESS:

Legacy Finishing, Inc.’s process will include standard washing and powder coating procedures. 

MASKING: 

Parts will be processed with no masking requirements, unless otherwise noted in a quote or other agreement.

FOREIGN MATERIAL:

Legacy Finishing is not responsible for parts received with scale, rust or other foreign material not removed during standard cleaning operations.  Removal may require an additional charge.  This includes laser scale, tape residue, and permanent marker.  Legacy finishing is also not responsible for problems with plating, galvanizing, and other surface treatments on the parts prior to processing.

ADDITIONAL OPERATIONS:

Legacy Finishing reserves the right to amend prices on additional operations such as sorting or sub-assembly not included in the quote or other agreement.

 REJECTIONS, RETURNS, DEBITS, CREDITS, ETC:

Any discrepancies in part quality, counts or any other issues that require a corrective action, debit/credit or other response, must be made in writing to Legacy Finishing. within 24 hours of receipt of parts.  All requests for a debit/credit will be reviewed by Legacy Finishing and must be approved by a member of the senior management of Legacy Finishing 

TURNAROUND:

Turnaround may vary depending on seasonal or other work load demands as well as material availability.  Parts are typically processed on a first in, first, out (FIFO) basis.  Legacy also offers “On-demand” Scheduling where turn-around can be negotiated based on customer needs.  To receive the best service, call in advanced to schedule time.  

TERMS: 

Net 30 (Based on credit approval)

EXPIRY: 

Prices quoted hereon are firm for 30 days from date on the quotation.


Conditions of Service and Warranty:
  Services will be performed and materials will be processed only as described above.  All materials will be heated to temperatures above 400°F.  Lead fills, body filler, rubber gaskets, bearings and other items sensitive to heat cannot be processed.  Detection and disclosure of such sensitive items and request for special processing and desired finish properties shall be the sole responsibility of the Customer.

Faraday areas such as deep cavities and tight gaps in addition to rough or improper welds, seams, and pitted areas may not receive uniform coverage.  Customer shall indicate areas that need to be masked such as bearing races, threaded holes, etc.  Special cleaning and preparation, parts removal, masking, and engineering for a particular purpose or use will be performed upon written request for an additional charge.

Legacy Finishing Inc (LFI) is also not responsible for problems relating to rusting or non-uniform or irregularity coating caused or associated, in whole or part with, surface roughness, welding, pits, craters, out-gassing, pinholes, or return of rust after blasting and/or powder coating; mill scale, laser scale, plating, die lubes, release agents, weld flux, galvanized treatments, rust or other foreign material not removed during standard cleaning operations; hidden or unknown materials, treatments or coatings not disclosed by the Customer at the time of request for services; or the failure to inspect and report in writing to LFI all defects in quality or quantity on or before 24 hours from the earlier of receipt or pickup of the materials for LFI.  Customer acknowledges that the sole remedy for any defects for which LFI is responsible is limited to reprocessing by LFI of the materials in the same manner as originally agreed upon. LFI reserves the right to sell, scrap, or otherwise dispose of any unclaimed items (whether or not there remains a balance due for services) left at LFI over 30 days from the date services are performed, such items shall be deemed abandon by the Customer.  The pricing is an estimated cost made during the initial evaluation.  If the pricing will exceed more than 10% of the estimated value, LFI will notify the customer.  If the customer refuses the additional costs, the customer will still be responsible for costs incurred up to that point.

 

EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES PROVIDED BY LFI ARE WITHOUT WARRANTY AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED TO THE EXTENT PERMITTED BY LAW. IN NO EVENT SHALL LFI BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, COSTS OF INSTALLATION/REMOVAL, TRANSPORTATION, SHIPPING OR PROFITS, OR BUSINESS INTERRUPTION; HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OR INABILITY TO USE LFI SERVICES OR THE MATERIALS SERVICED, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

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